Document management system

Digitalization of document and case management through automated workflows and clearly defined user roles.

Client
Ministarstvo Unutrašnjih Poslova
Sector
Software development
Year
2025
Status
Active development

Project overview

The information system is designed to digitalize document and case management processes through predefined workflows, with clearly defined user roles and responsibilities that ensure every task is completed to efficiently execute and advance business processes.

Challenge

Mapping real-world document and case workflows-from creation and status changes to archiving-and seamlessly transforming them into digital processes while ensuring compliance with security standards and legal regulations.

Result

Each document and case can be enriched with additional metadata, including keywords, notes, and other relevant information, alongside its digital workflow. The system supports the digitization of paper documents using OCR (Optical Character Recognition) technology for accurate text extraction. The system includes an advanced web-based editor with comprehensive editing features comparable to those available in Microsoft Word.